FAQs

FAQs

HOW DO I PAY?

We accept Paypal and all major credit cards

DO YOU SHIP INTERNATIONALLY?

Yes, we do!
You, as the customer, however, are responsible for any and all customs fees, duties and taxes on international shipments.

HOW WILL MY ORDER BE DELIVERED?

Orders are shipped via USPS.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

Pro Line pieces are produced and shipped within 7-14 business days depending on volume.

All presale/pre-order garments do not begin production until the pre-order closes. Production times on these products can take up to 10 business days.

 

WILL I RECEIVE A TRACKING NUMBER?

Yes, you will! Your order confirmation email will include the tracking information for your special order.

 

THERE WAS A PROBLEM WITH MY ORDER, WHO SHOULD I CONTACT?

Just email us at merch@infinite.gg with your order number! We will always do our best to keep up with each and every email, but if you don't hear back within a couple days send us another! The last thing we want is for you to feel dissatisfied and ignored.